nuffnang

Monday, March 28, 2011

DON'T PAY, CAN?

As always hate to read sign that says

NICE TO SEE, NICE TO HOLD

ONCE BROKEN

CONSIDERED SOLD

in most retail shops, you often find this crap in displayed, right?
They (shopowners) are telling us, the walk- in customers to mind our
steps or our bums when we are in their premises becos if anything is broken
during our visits and due to our negligence, we are liable to pay.

DAMMIT!
Why can't those outlets securely displayed their products
I mean, placed their goods properly? Most of the time than not, their products
are precariously placed on the shelves which could easily knocked off by a
nudge or a clumsy bum or a lady's handbag. Who actually should be
blamed? Why must customers be liable in total? And why the shopkeepers
aren't responsible too?
Also, more often than not, those sales personnel are not around to provide us
with the necessary help, they'll only appear in front of you from nowhere
when you're ready to pay for the merchandise or if you have broken
their product and they are demanding you to pay for the damaged!

Now let us take an example. A client walks into a retail shop and
unintentionally hit a product into pieces which has a selling price of RM500.
The next thing, we know is that the sales people are insisting the poor visitor
to pay for the damaged caused. The question is: What happen if the visitor
refuses or doesn't have the ability to pay the RM500?

Obviously, the police can't get involved in this as this is not a shoplifting
or a cheating case, so the police can't tahan the 'customer'. Nor can the
retail shop people, they too can't detain the customer for 'non payment'
of the damaged goods. Then how?

Thought that the consumers tribunal might help.
What you think?



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